Job Description

Responsibilities
? Manage relationships among corporation as well as contracted travel agencies.
? Manage relationships with vendors of direct travel like airlines, car rentals and hotels etc.
? Identify and execute contract negotiations as well as ensure staff using preferred suppliers.
? Oversee administration of corporate credit card program inclusive of managing provider
relations.
? Develop, monitor, and enforce standard operating procedures to consultants and also identify
training required.
? Key Performance Appraisals for all staff members.
? Monitor employee reimbursement process inclusive of managing systems and assisting
ongoing processing.
? Manage reporting inclusive of spend plus volume trends along with exception reporting,
budgeting, and forecasting.
? Manages team or multiple teams in department of non-exempt and exempt employees.
? Supervise investigation as well as resolution of internal plus external client complaints.
? Monitor training on Expenses, Travel and corporate card processes along with tools.
? Invoicing and assisting with resolving invoice queries.
? Provide continuing analysis and development of technology and systems in area of travel plus
expense reimbursement.
? Establish operating goals, plans, and assist with business growth.Requirements: Qualification and Skill
Travel Diploma/Degree or equivalent qualification
5 years' experience in roles within the travel management sector
Well-versed in Excel and PowerPoint
Quicktrav, Amadeus and Pestel knowledge preferred
Strong leadership skillsThis role is only open to South African citizens currently residing in Gauteng12 month contract - open for review

People Dimension