Job Description

:
LEADERSHIP and PLANNING

• Properly plan all sales activity for allocated strategic accounts (get involved).
• Provide customers with a point-of-contact scenario.
• Apply the retail pricing framework sensibly and profitably.
• Ensure efficient liaison meetings take place at the Dealer level.
• Coordinate after-sales activities for allocated strategic accounts.
• Provide a transport consultancy service to demonstrate total operating costs.
• Manage positive supplier relationships.
• Contribute to sales CSM results, grow customer satisfaction and
• relationships.
• Provide a sales engineering service to ensure correct vehicle selection.
• Apply strict measures to the company's SHE policy at all times.
• Ensure Best Practices are always applied. Proper housekeeping, in and around the facility.
• Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).
• Only utilize suppliers as per agreed and approved by the after-market panel. This is to ensure that the vehicle warranty remains intact to the customer.

KEY DRIVERS
ACCURATE UNDERSTANDING OF THE DEAL PROCESS, BUT NOT
LIMITED TO THE ITEMS BELOW:

• Deal closure
• Vehicle selection and load body fitment/procurement
• Vehicle delivery and handover
• Vehicle payment and deal file closure
• Strict control over vehicle deliveries and handovers.
• CUSTOMER RELATIONS
• Manage and drive a high level of customer interaction. Ensuring the customer is kept up to date on the new vehicle transaction at all times.
• Prospective customers are to be followed up at least once a week by telephone or email.
• Prospective customers need to be visited at least twice (2) times per month.
• Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.

CUSTOMER RETENTION and GROWTH OPPORTUNITIES

• Ensure that your database remains synchronized with the company database.
• Use only EXCEL or as a guide lined by the company.
• Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
• Care and grow your customer database, by continually following up and diligently keeping the customer informed of national and local market changes and events.

MONITORING and ADMINISTRATION

• Ensure that all vehicles are invoiced timeously and support the process.
• Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timely submission for commission pay-outs.
• Ensure that all cash sale transactions are paid in full.
• Take corrective action on out-of-line items.

CUSTOMER CARE

• Ensure high levels of customer interactions.
• Ensure that the type of feedback to the customer is relevant and correct.
• Continue to promote the company as a trustworthy and reliable brand.
• TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS)
• Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
• Corporate quotations will include the above, route simulations and any other information the customer may require having a complete understanding of the vehicle.
• Apply diligence to all sales activities, in respect of:
• Sensibly contribute to the whole of the department and company in terms of unit sales and profitability per unit.

REQUIREMENTS

• Matric Certificate or Higher
• 5 Year of NEW truck sales experience
• Sufficient Knowledge on trucks and industry
• Must have own database
• Must have proven record of Sales
• Must know Road Traffic Act and Regulations
• Must have HTM / Transolve Experience
• Must be able to understand CPK and calculate in various applications
• Must know vehicle bodies legal and client specifications
• Willingness to grow and share knowledge with team
• Proficient skills in Microsoft Office
• Integrity and honesty
• Must be able to read and write English
• Code 10 or 14 driver license can be advantageous

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