Job Description

:DescriptionWe are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful inxe2x81x83store events, exceptional customer relationship management and the leadership of a high performing team.If you are an ambitious selfxe2x81x83starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the allxe2x81x83round skills needed to progress further within the Beauty Industry.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualificationsxe2x81x83 Effective verbal and written communication skills. Excellent interpersonal skillsxe2x81x83 Quality customer service skills. Skilled at winning people overxe2x81x83 Results oriented, with high drive to meet objectives and standardsxe2x81x83 Pursue goals beyond what is required or expected of themxe2x81x83 Senses others' development needs and bolsters their abilitiesxe2x81x83 Anticipates, recognizes, and meets customers' needsxe2x81x83 Handles difficult and tense customer service situations with diplomacy and tactxe2x81x83 Guides the performance of others while holding them accountablexe2x81x83 Cultivate and maintain extensive informal networksxe2x81x83 Models team qualities like respect, helpfulness, and cooperationxe2x81x83 High attention to detail and organisational skillsxe2x81x83 The ability to work autonomously and contribute to the teamxe2x81x83 Proactive and positive approach to work and tasksxe2x81x83 Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledgexe2x81x83 Retail sales experience.xe2x81x83 Teamleadershipxe2x81x83 degree of experience dependent on business/Store size.xe2x81x83 Experience in strategic planning and executionxe2x81x83 Ability to develop financial plans and manage resourcesxe2x81x83 Working knowledge of a computerised system including email, Microsoft Excel

Estxc3xa9e Lauder