Job Description

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

The UX / UI designer will be responsible for collecting, researching, investigating and evaluating user requirements. Their responsibility is to deliver an outstanding user experience providing an exceptional and intuitive application design for our client facing applications. The candidate will be allocated to BAU (the maintenance of existing applications i.e. client and intermediary web, mobile application) as well as Projects (the building of the Glacier Hub).
Key outcomes



The following outcomes will be expected to be achieved by the UI/UX designer:
Advanced UI design based on functional requirements and in alignment with best practices Provide input on enhancing of styling principles, standards and best practices Gather and evaluate user requirements in collaboration with business analysts and business owners Illustrate design ideas using storyboards, process flows and sitemaps Develop UI mockups and prototypes that clearly illustrate how applications function and look like Create original graphic designs (e.g. images, sketches and tables) Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot UX problems (e.g. responsiveness) Conduct adjustments based on user feedback Adhere to corporate identify style standards on fonts, colors and images Combine both design sensibilities and technical skills. Ensure that solution is aesthetically pleasing, is aligned to the corporate identity guidelines and is functional in a browser/mobile device at the same time. Presenting to executives, stakeholders and advocating UX Suggest initiatives to increase throughput and quality


The key responsibilities of the role include the following
Use and apply best practice design methodologies, tools and frameworks, and practices to solve for, and design experiences that enable and support Glacier's intermediaries and clients Define interactions and services based on relevant business, technical, and design considerations. Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions Own the UX and Interaction Design deliverables Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques. Present, explain and discuss design decisions eloquently, and give design feedback. Oversee execution of product design tasks and quality of deliverables, providing guidance and assistance to improve quality of solutions Actively Collaborate with Front End Developers, product teams, the CX team, and other relevant stakeholders to ensure that final product delivery is representative of the most feasible and preferred design solution Be a responsible custodian and representative for design in Glacier and actively seek opportunities to apply or involve design to further the efforts of the organisation

What will make you successful in this role?

Qualifications and experience
Bachelors degree or equivalent UI / UX design qualification +5 years' experience as a UX/UI designer or similar role Mobile application UX/UI design experience Web UX/UI design experience Prior experience of working Agile and in Scrum teams UI design portfolio (please send this with the CV) Knowledge of HTML, CSS and Javascript Financial services experience (advantageous) Previous UX developer experience (advantageous)

Tools

TFS Confluence Figma Wireframe.cc InVision Adobe Suite, Illustrator, Photoshop, XD Abstract Sketch

Competencies
Ability to transform verbal instruction and extrapolate it to create concrete web content. Strong research capabilities. Strong analytical & problem-solving skills Strong planning and organising skills Ability to work on multiple projects concurrently Excellent time/priority management skills Communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations Flexible approach and ability to adapt

Qualification and Experience

Degree or Diploma with more than 5 years related experience.

Knowledge and Skills

Personal Attributes

Interpersonal savvy - Contributing through others
Decision quality - Contributing through others
Plans and aligns - Contributing through others
Optimises work processes - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Send a detailed CV and UI design portfolio by the 30 May 2024.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.