Key Duties & Responsibilities- Dealing with both inbound and outbound calls
- Talking to new and existing customers regarding their accounts
- Booking appointments and completing care calls.
- Processing orders for customers
- Updating customer accounts
- Following agreed call scripts
- Updating databases with customer details
- Working towards agreed sales targets and agreed conversion
- Understanding customer needs to deliver effective solutions
- Take ownership of each and every call to maximise revenue generation
- To be passionate about providing outstanding customer services.Experience and Qualifications
- 2 years Outbound Call Centre Sales
- 12 months UK Customer Service Experience
- Credit & Criminal Clear
- Grade 12
- Good Command of the English Language
- Able to work UK shifts
- Able to start immediately
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