Job Description

My client in the financial services sector is currently recruiting for a reliable and passionate Relationship Manager with a RE5 certificate and relevant experience as mentioned in the job advertisement to join their well established team.Minimum requirements:

• At least five (5) years insurance experience with exposure to management experience
• Experience and qualifications relating to Management will be advantageous
• Relevant Short Term Insurance qualifications will be advantageous
• RE5 certificate compliant with FAIS regulations for registration as Representative
• Excellent people and interpersonal skills
• Excellent communication skills
• Fluent in Afrikaans and English
• Motivated and goal driven
• Experience in interacting with Brokers and Clients
• The ability to work under pressure
• Excellent reporting skills and the ability to identify and address risk areas

• Ensure underwriting profitability
• Ensure new business growth
• Ensure renewal growth
• Ensure that all aspects of the Administration as prescribed by Law, Regulations or Company S.O.P.s are adhered to and enforced
• Institute and maintain a high standard of service regarding all facets of business, the meeting of deadlines as given and the adherence to Company policy and service standards
• Implement Company quality control policy and ensure that errors are limited to a minimum
• Ensure good communication and transparent relationships with Head Office is in place and ongoing
• Maintain a good understanding of the Agricultural Insurance Market in area of responsibility to keep abreast of changing environment
• Responsible for keeping within the set expense budget for the area of operation
• Maintain and develop IT systems knowledge including Grail operating system, Excel, Word and other Microsoft programs as required
• Ensure understanding of Area and Company Financial aspects when setting up and executing annual and monthly plans and budgets
• Maintain and develop Broker network in the designated area according to prescribed Broker management plan
• Responsible to work independently and without constant supervision towards achieving set goals
• Travel extensively and maintain operational abilities as part of the job description
• Maintain a high level of knowledge, experience and practical aptitude in the following areas: Marketing, Underwriting, Claims, Premium Control and general office administration
• Maintain good relationships with brokers and staff and keep high levels of interpersonal and communication skills
• Provide efficient service to Brokers in all aspects of business
• Maintain understanding and adherence to the systems and underwriting principles, claims settling procedures and premium control procedures
• Develop and improve own Technical and Underwriting Insurance knowledge, with hands on training with follow-up sessions to ensure that practical application and processing on the IT system is possible when and where required
• Ensure that legal requirements as to Fit and Proper is met and maintained
• Understand and have practical experience in the working of the paperless system
• Have a good understanding of clients accounts and renewal processes
• Attend to any other duty as requested by Managing Director

• Applications close 5 November 2024
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who meet all our client's minimum requirements will be contacted

Mirna Butler Recruitment