Job Description

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.The Universal Banker (Level 1) position is a critical role within our financial institution, responsible for addressing the diverse banking needs of Personal, Prestige, and Private Banking clients. This position demands a high level of professionalism, attention to detail, and adherence to regulatory requirements. The role will require a successful candidate to be fit and proper as per FSCA Regulatory FAIS Representative requirements and demonstrate an unwavering commitment to maintaining the highest standards of ethical conduct in all aspects of their work.QualificationsQualification

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above)

• 3-5 years' experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.
• Must meet FSCA Regulatory / FAIS Representative requirements.

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

Standard Bank