Used Vehicle Sales Controller (specialist)

South Africa, South Africa

Job Description


REQUIREMENTS

  • Affirmative Action South African citizen
  • Bachelor's Degree in Sales and Marketing/ Finance/ Cost Accounting/ Business Administration
  • Minimum 3 years gained within Sales and Marketing/ Retail Sales/ vehicle costing environment
ESSENTIAL SKILLS
  • Sound knowledge of the used vehicle disposal process, group vehicle distribution and employee services functions
  • Possess extensive knowledge of group products and specifications, along with a strong understanding of vehicle sales policies, procedures, legal requirements, and dealer operations, including their organizational structures and geographical locations
  • Ability to communicate with all levels of management within a dealership, including dealer principals, owners and group directors
  • Knowledge of the dealer organization, geographical location and dealer operating processes
  • Support OEM in building up wholesale/ retail systems and processes
  • Possess knowledge of approved external suppliers and their contracts, the purchasing process for these suppliers, and the company's internal NATIS controls and regulations
  • An in-depth understanding of the legal implications of various conditions of sale and customs regulations for vehicle exports to neighbouring countries
  • Possess in-depth knowledge of vehicle mechanics, enabling the identification and evaluation of vehicle damage and repair costs
  • Skilled in statistical analysis within distribution, project management principles, service excellence techniques, database management, strategic planning, and quality management systems, specifically VDA6.1/ ISO standards and compliance requirements
  • Possess strong negotiation, time management, and problem-solving skills
  • Skilled in updating used vehicle pricing in SAP, facilitating arbitration, and presenting information effectively
  • Possess strong communication skills (listening, questioning, written, and verbal), business management expertise, leadership abilities, and planning proficiency
  • Proficient in controlling, organizing, and decision-making, with the ability to work effectively under pressure
RESPONSIBILITIES
  • Manage used-car administration and supply chain management according to brand definitions (vehicle return, refurbishment, quality check and logistics)
  • E-commerce sales of used vehicles to the dealer network and the sale of used vehicles to employees, ensure customers receive a world-class sales experience following the brand values thus increasing customer satisfaction and positively influencing the company's sales volume, profitability and market share
  • Support the OEM in building up wholesale/ retail systems and processes
  • Manage used vehicle pricing strategies by analyzing auction offers, ensuring accurate SAP updates, and advising finance and brands to boost profitability
  • Support used vehicle administrators with feedback and market insights to foster a motivating environment and achieve departmental goals
  • Manage the de-fleeting process for company vehicles, including condition assessments and quality checks, while supervising and training administrators on sales transactions and compliance with legal standards to ensure customer satisfaction
  • Maintain an accurate database of employee vehicle purchases and oversee the filing system for NATIS vehicle registrations
  • Conduct regular audits and ensure accurate stock matching
  • Evaluate used vehicle reconditioning costs by researching repair needs, obtaining quotes, and ensuring pricing reflects market costs
  • Coordinate the annual used vehicle stock take, including SAP reporting and audits, to ensure group compliance
  • Supervise the distribution of used vehicles by processing purchase requests and finalizing sales agreements
  • Manage e-commerce auction systems and disposal strategies to improve service for the group's dealers
  • Approve and manage dealer payments for used vehicle sale handling fees using SAP reports
  • Oversee third-party suppliers for compliance and authorize payments by verifying invoices
  • Approve orders for failed roadworthy items by investigating claims, assessing repairs, and issuing orders in line with sale agreements
  • Supervise the tender process for non-standard, accident-damaged, high-mileage, and scrapped vehicles in collaboration with internal audit and finance to ensure legal compliance
  • Compile monthly management reports on used vehicle sales performance and stock levels, ensuring accuracy and timely delivery for effective comparison to internal targets and informed forecasting based on macroeconomic influences

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Job Detail

  • Job Id
    JD1368694
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned