Bachelor's Degree in Sales and Marketing/ Finance/ Cost Accounting/ Business Administration
Minimum 3 years gained within Sales and Marketing/ Retail Sales/ vehicle costing environment
ESSENTIAL SKILLS
Sound knowledge of the used vehicle disposal process, group vehicle distribution and employee services functions
Possess extensive knowledge of group products and specifications, along with a strong understanding of vehicle sales policies, procedures, legal requirements, and dealer operations, including their organizational structures and geographical locations
Ability to communicate with all levels of management within a dealership, including dealer principals, owners and group directors
Knowledge of the dealer organization, geographical location and dealer operating processes
Support OEM in building up wholesale/ retail systems and processes
Possess knowledge of approved external suppliers and their contracts, the purchasing process for these suppliers, and the company's internal NATIS controls and regulations
An in-depth understanding of the legal implications of various conditions of sale and customs regulations for vehicle exports to neighbouring countries
Possess in-depth knowledge of vehicle mechanics, enabling the identification and evaluation of vehicle damage and repair costs
Skilled in statistical analysis within distribution, project management principles, service excellence techniques, database management, strategic planning, and quality management systems, specifically VDA6.1/ ISO standards and compliance requirements
Possess strong negotiation, time management, and problem-solving skills
Skilled in updating used vehicle pricing in SAP, facilitating arbitration, and presenting information effectively
Possess strong communication skills (listening, questioning, written, and verbal), business management expertise, leadership abilities, and planning proficiency
Proficient in controlling, organizing, and decision-making, with the ability to work effectively under pressure
RESPONSIBILITIES
Manage used-car administration and supply chain management according to brand definitions (vehicle return, refurbishment, quality check and logistics)
E-commerce sales of used vehicles to the dealer network and the sale of used vehicles to employees, ensure customers receive a world-class sales experience following the brand values thus increasing customer satisfaction and positively influencing the company's sales volume, profitability and market share
Support the OEM in building up wholesale/ retail systems and processes
Manage used vehicle pricing strategies by analyzing auction offers, ensuring accurate SAP updates, and advising finance and brands to boost profitability
Support used vehicle administrators with feedback and market insights to foster a motivating environment and achieve departmental goals
Manage the de-fleeting process for company vehicles, including condition assessments and quality checks, while supervising and training administrators on sales transactions and compliance with legal standards to ensure customer satisfaction
Maintain an accurate database of employee vehicle purchases and oversee the filing system for NATIS vehicle registrations
Conduct regular audits and ensure accurate stock matching
Evaluate used vehicle reconditioning costs by researching repair needs, obtaining quotes, and ensuring pricing reflects market costs
Coordinate the annual used vehicle stock take, including SAP reporting and audits, to ensure group compliance
Supervise the distribution of used vehicles by processing purchase requests and finalizing sales agreements
Manage e-commerce auction systems and disposal strategies to improve service for the group's dealers
Approve and manage dealer payments for used vehicle sale handling fees using SAP reports
Oversee third-party suppliers for compliance and authorize payments by verifying invoices
Approve orders for failed roadworthy items by investigating claims, assessing repairs, and issuing orders in line with sale agreements
Supervise the tender process for non-standard, accident-damaged, high-mileage, and scrapped vehicles in collaboration with internal audit and finance to ensure legal compliance
Compile monthly management reports on used vehicle sales performance and stock levels, ensuring accuracy and timely delivery for effective comparison to internal targets and informed forecasting based on macroeconomic influences