Job Description

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.We are seeking a dynamic and results-driven Utility Manager to oversee and manage the water and electrical utility services for approximately sixty clients and growing.The utility division is undergoing transformation to automate systems by using the latest technology to simplify the reading(remote) of meters.This information is manipulated by software to give accurate and meaningful results to customersThis division is involved in working with other professionals to use this information to reduce energy and water costs by employing the use of advanced metering technology.If you excel at balancing operational efficiency, regulatory compliance, and cutting-edge solutions, this opportunity is for you!Duties include but are not limited to the following:

• Smart Meter Analytics: Extract, review, and interpret consumption data. Provide practical insights to support monthly billing and detailed investigations.

• Municipal Account Management: Keep municipal invoice records accurate and up to date, verify and reconcile charges, and submit water meter readings to CoCT on time.

• Prepaid System Management: Oversee prepaid meter processes, including registrations, token generation, meter replacements, and preparing accurate system reports.

• Financial Accuracy: Perform monthly reconciliations, resolve discrepancies, assist with budget planning, and ensure contract invoicing is accurate and completed on schedule.

• Organized Administration: Keep well-structured records, check contract details, and ensure billing aligns with agreed terms.

Qualifications:

• Matric
• Financial qualification advantageous

Experience and Knowledge:

• Proven experience in the utility management field
• Knowledge of tariffs and their application (advantageous)
• Knowledge of metering methodology and systems (advantageous)
• Relevant experience in a similar role

Skills and Attributes

• Computer literate (Google Docs/ Excel preferable)
• Excellent communication skills (verbal and written)
• Excellent interpersonal skills
• Understanding of financial reporting, budgets and recons
• Problem-Solving: Strong analytical thinking to address operational challenges and implement effective solutions.
• Adaptability: Ability to respond to changing circumstances, such as utility disruptions or regulatory updates.
• Able to work independently and within a team
• Customer service orientated
• Deadline driven
• Attention to detail

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

Faircape Benefits:

• Quarterly performance bonuses
• Long service leave
• Onsite Barista (free coffee)
• Vending machine with great subsidised snacks
• Discount on our internet (ISP) packages
• Flexi-time (working hours)
• Subsidised parking

We offer Barista produced coffee available all day to all our staff at Claremont.Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 60 000 Cost to Company per month.Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

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