Job Description

Job Title UX Copywriter



Were looking for the curious, the creative, the brave! Join IG Group and love what you do.

You landed here because youre a passionate UX Writer looking to join a global fintech. And thats exactly why you should join a company with a top-class user experience strategy. This role has a critical part to play in developing customer-centric copy, to help us deliver our vision of creating the world's best trading experience.

So, who are we?

Were IG Group. No, not Instagram - though we're a pretty big deal ourselves. Were a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? Weve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and lets innovate together!

Your role in the team

We get it. A new job is a big deal, and you want to know as much as possible about the team and what youll be doing. When you join us as a UX Copywriter, youll be a member of the general and UX copy team, which forms part of our in-house agency.

• You understand the difference between copy that sells and copy that serves.
• You can adapt your style to take on the natural, guiding tone of UX writing, opting for direct and short-form structures.
• You care deeply about the clients experience, striving to distill complex tasks into ultra-clear and helpful messaging.
• You'll be responsible for seeking meaning, cutting through layers of noise.
• Youre highly sensitive to a users shifting needs, and you can craft intuitive communication that predicts and solves potential pain points.
• Collaboration is critical to your approach.

What youll do

• Observe and implement learnings from user testing and research.
• Make recommendations for content layout of wireframes.
• Clearly articulate the rationale and strategic thinking behind your approach
• Take feedback from multiple stakeholders and refine work to meet their requirements.
• Review, proofread and edit copy as required.
• Understand IG's complex product and services and be able to articulate this clearly.
• Be a key contributor to working groups, making recommendations and delivering against KPIs.
• Actively participate in decision making and be accountable for team performance
• Lead others in adopting productivity and quality improvements.
• Network extensively and independently to bring UX copy's influence to business decisions.

Who were looking for

Youre curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. Youre also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We dont fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, lets raise the bar together.

What youll need for this role

• 2+ years' UX copywriting experience
• Proven track record of collaboration with product designers, developers and project owners
• Solid understanding of how research, and user data, informs design.
• Solid understanding of content design and its impact on UX writing
• A strong appetite for complexity, quickly mastering new technical concepts.
• Intuitive, flexible writing skills - subtly adapting your style across contexts.
• Excellent knowledge of grammar and semantics.
• Keen attention to detail and excellent proofreading skills
• Strong communicator who is delivery focused, and organised.
• Ability to switch between dissimilar projects.
• Well-developed aptitude for shaping work in response to critique.
• Strong work ethic.

How youll grow

When you join IG Group, we want you to have more than a job - we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, well support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the worlds best trading experience. Wed love to have you along for the ride.

The perks

It really is more than a job. Well recognise your talent and make sure that you can still have a life - at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off the list goes on.

• Matched giving for your fundraising activity
• Flexible working hours and work-from-home opportunities
• Performance-related bonuses
• Pension, insurance and medical plans
• Contribution to gym membership
• Unlimited access to LinkedIn Learning Platform
• Employee-led networks, events and projects that foster an open, diverse and inclusive culture
• 2 additional days off a year for voluntary work and 1 additional day off to celebrate your birthday

Where youll work

We follow a hybrid working model; we reckon its the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, youll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

Ask our employees what their favourite thing is about working at IG, and youll hear an echo of our culture! Thats because you can come to work as your authentic self. The things that make you, you - like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity - can bring a fresh perspective or new skill to our business.

Thats why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy.

So, if youre keen to connect with our values, and lead the charge on innovation, you know what to do.

Apply now!

Number of openings 1

IG Group