Job Description

Role Title (Role Level): VDI Stack Monitoring Specialist (Senior)ESSENTIAL SKILLS REQUIREMENTS:

• Experience in Azure Monitoring Tools
• Experience in VMWare Horizon Cloud prefereably Next Gen
• Experience in Azure Networking
• Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
• Knowledge of Microsoft Intune
• Knowledge in Scripting (Powershell)
• Experience in VMWare Intelligence
• Experience in VMWare Freestyle
• Experience in operation of Windows Servers (higher then 2016)
• Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
• Experience with Active Directory and GPO
• Experience with Scripting (PowerShell, Python etc.)
• Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
• Experience Citrix Netscaler (higher then 12.x) and Storefront
• Experience Citrix XenServer (higher then 7.x)
• Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
• Experience monitoring tools (Aternity, SCOM, AZURE, Nagius, Dynatrace etc.)
• Experience in troubleshooting in infrastructure
• Experience in data driven monitoring and analytics
• Experience with ITL processes (Incident, Change and Problem management)
• Plan and execute maintenance tasks (change management)
• Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
• Resolve incident tickets
• Analyze and resolve problem tickets
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS REQUIREMENTS:

• Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
• Microsoft W365
• Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
• Automated problem remediation
• Machine learning (ML) for data analytics
• Network troubleshooting skills
• Understand Rest API technology
• Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
• Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

• A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
• 5+ years
• Operations experience with Citrix VDI and App stack
• Experience with windows desktops and server support
• Experience with Windows Terminal Server
• Experience with software packaging and image creation
• Experience with hardware and software lifecycle
• Experience with ITIL processes (Problem, Incident, Change management)

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
Be part of a global team responsible for the development and operation of the COMPANY Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the COMPANY Group.

• Be involved in the maintenance and operation of a global COMPANY Digital Workspace infrastructure for virtual devices.
• Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
• Make sure that the infrastructure for VDI platforms run smoothly
• Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
• Collaborate with an international product team, external providers, vendors and end-users.
• Treat security as a first-class citizen
• Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
• Work with other IT teams on integration of new features and components
• Main function:
• Be responsible for the operations and standardization of the COMPANY enterprise VDI infrastructure, platform and desktop components.
• Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
• Continuously work on improving the operational stability
• Work on automation of platform operations, troubleshooting and maintenance topics
• Install, configure, maintain and deploy virtual Apps and desktop images
• Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
• Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
• Application and Server hardening (e.g., Ivanti)
• Worked with Application Monitoring tools

WHAT DO WE OFFER YOU?

• Cutting edge global IT system landscape and processes
• Flexible working of 1960 hours in a 12-month period
• High Work-Life balance
• Remote / On-site work location flexibility
• Affordable COMPANY Group vehicle promotions (buying or leasing options available, terms and conditions apply)
• Highly motivating, energetic, and fast-paced working environment
• Modern, state-of-the-art offices
• Dynamic Global Team collaboration
• Application of the Agile Working Model Methodology

Ready to take on this exciting role and shape the future of IT monitoring? Apply today by sending your CV to

ExecutivePlacements.com