Requirements:
Proven experience in hospitality, event management, or a similar leadership role.
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills, with a passion for guest service.
Financial acumen, with experience managing budgets and expenses.
Ability to lead and inspire a diverse team, fostering collaboration and accountability.
Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.Responsibilities:
Team Leadership and Management:
Oversee and support the event manager, part-time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
Foster a collaborative, motivated, and customer-focused team culture.
Manage team schedules, recruitment, training, and performance evaluations.Venue Operations:
Oversee daily operations, ensuring smooth functioning across all departments.
Maintain high standards of cleanliness, safety, and guest satisfaction.
Manage vendor and supplier relationships to ensure consistent quality and service.Event Coordination:
Work closely with the event manager to ensure flawless execution of events.
Address guest inquiries and resolve issues promptly and professionally.
Assist with event planning and logistics as needed.Financial Oversight:
Manage budgets, track expenses, and ensure cost-effective operations.
Report on financial performance, identifying areas for improvement.
Collaborate with the owner to develop strategies to grow revenue streams.Marketing and Business Development:
Work alongside the part-time marketing manager to promote and drive bookings.
Identify opportunities for business growth and enhanced guest experiences.Venue Maintenance:
Ensure the venue and its facilities are well-maintained and fully operational.
Address maintenance issues promptly to uphold the venues aesthetic and functional
standards.
JobPlacements.com
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.