Verifications Customer Support Agent
KwaZulu-Natal, South Africa
Job Description
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal.A Verifications customer support position has become available.
- The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
- Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
- Strong written and verbal communication skills.
- Excellent administration skills
- Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
- Ability to meet targets.
- Excellent attention to detail
- A critical thinker and good problem-solving ability.
- Ability to work individually or as a team.
- be comfortable working in a fast-paced environment.
- Ability to multitask.
- Verification of client information.
- Ensuring accuracy of client details.
- Ensuring quality control of information processed by the capturing department.
- Adhering to the daily schedule to ensure that targets are met by following the work plan.
- General administration duties and ad hoc Tasks.
- Escalate unresolved queries to management.
- Excellent command of the English language and telephone etiquette.
- Excellent computer literacy skills
- Experience in a similar environment - necessary.
- Grade 12 essential.
- Clear Credit and Criminal Record.
- Paralegal experience - advantageous.
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Job Detail
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Job IdJD1356691
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKwaZulu-Natal, South Africa
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EducationNot mentioned