Job Description

Closing Date: 2025-01-10Job Type: PermanentJob Level: SkilledExperience: Between 3 - 5 YearsEE/AA: NoSummaryOur client, a well-established and bustling Small Animal Practice in Pretoria, is seeking a dedicated and skilled Veterinary Practice Manager to join their dynamic team. This multi-veterinarian practice thrives on exceptional care and efficiency and requires a proactive leader who can ensure smooth operations while maintaining a high standard of client service.The ideal candidate will have at least 5 years of experience as a Veterinary Receptionist with managerial responsibilities. You must be a team player with excellent interpersonal skills, a professional demeanour, and the ability to efficiently handle client queries.This role offers a highly competitive salary and the opportunity for an excellent work-life balance. The practice is fully staffed and looking for a manager to inspire and lead the team with passion and professionalism.If you are ready to make a meaningful impact and take the next step in your veterinary management career, apply online today or contact Amanda at amanda@optivet.co.za for more information.Dont miss out on this exciting opportunity to lead a thriving team in a friendly and supportive environment!Description

• General Manangement of the team
• Build and retain customer relationships
• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised
• Ensure stock levels are kept to date

• Previous experience as a veterinary receptionist is essential
• Previous experience in Management is essential
• A passion for animals and their well-being
• Excellent communication skills and a sparkling, friendly personality
• Strong organisational and multitasking abilities
• Ability to work in a fast-paced environment
• Computer proficiency
• Flexibility to work varying shifts

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