Virtual Shopping Support Specialist

Bloemfontein, Free State, South Africa

Job Description


Wexe2x80x99re hiring a Virtual Shopping Support Specialist to provide top-notch customer service in an online retail environment.Responsibilities:

  • Support customers via chat, email, phone, and SMS
  • Assist with orders, refunds, and product inquiries
  • Recommend products and upsell where appropriate
  • Maintain customer records and contribute to process improvements
Requirements:
  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely in a fast-paced setting
Benefits:
  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Career growth in a growing e-commerce company
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Job Detail

  • Job Id
    JD1407711
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bloemfontein, Free State, South Africa
  • Education
    Not mentioned