Virtual Shopping Support Specialist
Bloemfontein, Free State, South Africa
Job Description
Were hiring a Virtual Shopping Support Specialist to provide top-notch customer service in an online retail environment.Responsibilities:
- Support customers via chat, email, phone, and SMS
- Assist with orders, refunds, and product inquiries
- Recommend products and upsell where appropriate
- Maintain customer records and contribute to process improvements
- 1+ year of experience in customer service or e-commerce
- Strong problem-solving and communication skills
- Familiarity with Shopify and CRM tools
- Detail-oriented and organized
- Ability to work remotely in a fast-paced setting
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Career growth in a growing e-commerce company
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Job Detail
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Job IdJD1407711
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBloemfontein, Free State, South Africa
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EducationNot mentioned