Job Description

Qualifications and Experience Required:

• Matric plus Diploma/Degree in Information Technology or related field.
• Minimum of three years of experience in managing Windows Desktop Operating Systems.
• Minimum of three years of experience in VMware vSphere.
• Minimum of two years of experience in VMware Horizon.
• Experienced in working with DNS, DHCP, NTP, and Active Directory.
• Good knowledge of network concepts such as Load Balancers, Firewalls, VLANs, and Subnets.
• The minimum certification requirement for the role is a

• VMware Certified Professional Desktop Management (VCP-DTM) or
• VMware Certified Professional Data Center Virtualization (VCP-DCV)

Responsibilities:

• Troubleshoot and support all the components within a complex vSphere and Horizon deployment, including: Cloud Pod Architecture, Connection Brokers, Universal Access Gateways, VMware vSphere (vCenter, ESXi, vROPS), MS Desktop applications and Profile management and App Volumes.
• Install, configure and manage a complex VMware vSphere infrastructure, including virtual network configuration, storage allocation, and configuration of DRS and HA to meet the requirements of a Horizon environment.
• Proficient in the use of monitoring tools and applications with regards to the Horizon environments and the underlying vSphere infrastructure.
• Creating and packaging applications using the Horizon Application publishing tools, such as App Volumes and ThinApp.
• Create and maintain Active Directory Group Policies.
• Perform activities that support user needs, including determining user rights & levels, conducting compatibility testing for new equipment, making system updates/ upgrades, troubleshooting systems equipment & connectivity issues, and scheduling & testing of update packages. Creating and maintenance of Virtual Images.
• Create and maintain operational and configuration documentation related to the supported Horizon Environments.

• Daily administration of VDI and vSphere Environments
• Trouble shoot errors experienced on Horizon and vSphere.
• Daily feedback report on vROPS and other tools
• Work closely with rest of support team.

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