Waitress/waiter

Johannesburg, Gauteng, South Africa

Job Description


Key Responsibilities:1. Customer Service:

  • Greet and welcome customers with a friendly attitude.
  • Provide menu recommendations and answer any questions about food and beverages.
  • Ensure guests feel comfortable and attended to throughout their meal.
2. Order Taking & Serving:
  • Accurately take food and drink orders from customers.
  • Communicate orders to the kitchen and bar staff efficiently.
  • Serve food and beverages promptly and in a professional manner.
3. Table Management & Cleanliness:
  • Set up tables, ensuring proper arrangement of cutlery, napkins, and condiments.
  • Clear tables and reset them for the next guests.
  • Maintain cleanliness and organization in the dining area.
4. Handling Payments & Transactions:
  • Present bills to customers and process payments (cash, card, or digital payments).
  • Provide change and receipts as necessary.
  • Handle customer complaints professionally and escalate issues when needed.
5. Teamwork & Coordination:
  • Work closely with kitchen staff, bartenders, and other waiters to ensure smooth service.
  • Assist in restocking supplies, such as napkins, cutlery, and condiments.
  • Follow health and safety regulations and maintain hygiene standards.
Qualifications & Experience:Education: Minimum Grade 12 (Matric) or equivalent qualification.Experience: Previous experience as a waitress or in the hospitality industry is an advantage but not always required.Additional Skills: Basic knowledge of POS (Point of Sale) systems and food safety regulations is beneficial.

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Job Detail

  • Job Id
    JD1406512
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned