Job Description

Overall Responsibility

We are seeking a detail-oriented

Warehouse Controller

to oversee warehouse operations, ensuring efficiency, accuracy, and compliance with safety and quality standards. The successful candidate will be responsible for inventory management, process optimization, and maintaining a well-organized warehouse environment. Manage VLC and FLC budgets in line with annual flexed targets.

Main responsibilities

Focus Area 1: Operational Excellence and Compliance:

Ensure strict

compliance with 5S warehouse standards

and track improvements. Cascade and enforce company

policies, SOPs, and best practices

across all warehouse operations. Implement and design the management cycle e.g. Business Descriptions, SLA's, Process. Maps, KPI Indicators and ensure compliance with all warehouse staff and show results evolution. Develop and continuously validate SOPs through management routines by using tools and ensure understanding by all warehouse employees (LnA,SCL OWD). Team room managed and updated through routine meetings to solve problems and drive performance.

Focus Area 2: Inventory and Process Control:

Ensure

daily compliance with inventory counts

and manage discrepancies. Use problem solving tools to develop action plans to show improvement on PI's and KPI's Manage the process on how to destroy and write off obsolete products in compliance with legal/environmental requirements. Implement and adhere to a Location-Based Inventory System to identify stored products Track and trend all operating variances within in the warehouse and utilize management tools to improve results

Focus Area 3: Performance and Quality Management

Cascade KPIs and PI's to individual warehouse employees and ensure standardization of achievements. Monitor and track

warehouse cleanliness, pest control

, and

temperature compliance

to ensure operational standards. Create, monitor, and maintain

picking KPIs

(e.g., cases per man hour, replenishment adherence). Design and manage the

Warehouse Capacity Utilization Model

to improve overall warehouse efficiency.

Focus Area 4: Team Development & Safety Compliance

+ Develop and deliver a

quality induction program

for warehouse staff, ensuring 100% compliance. + Provide ongoing

coaching and training

to improve team performance.
+ Track and ensure adherence to all

safety-related processes

and maintain a safe warehouse environment.
+ Implement and manage

waste and recycling operations

to ensure compliance with sustainability goals.

Requirements of the Role

3+ years Warehouse and or logistics experience advantageous Highly level computer user (MS Office, Oasis, Handheld devices) Syspro proficiency will be an added advantage Good interpersonal skills / builds good relationships Superior planning ability Ability to work under pressure Good verbal and communication skills Good self-management practices Strong achievement orientation Ability to adapt to and implement change effectively Excellent coaching capability

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.