Job Description

Warehouse Coordinator (JB4539)
R10 000 - R15 000 negotiable per month based on experience
Johannesburg, Gauteng
PermanentAn international logistics company offering comprehensive logistics services, including air and ocean freight, project logistics, railway transport, warehousing, cross-border e-commerce logistics, and customs clearance, that caters to various industries with a focus on innovation, teamwork, and commitment to excellence is looking for a warehouse coordinator to join their team.The ideal candidate will have excellent communication skills with a keen eye for warehouse operations, and play a crucial role in the coordination and liaison with customers, forwarders, and the warehouse for shipment readiness and delivery schedules.Minimum Requirements:
Matric
Good interpersonal skills & Customer Service oriented.
Proficient in MS Office
Prior knowledge of the warehouse environment is advantageous.
High attention to detail, meticulous, and efficient.
Able to work under pressure and with minimum supervision.Duties:
Responding to customer inquiries via phone, email, or other communication channels.
Addressing and resolving customer issues promptly and efficiently.
Processing refunds and handling returns as per company policies.
Maintaining accurate records of all customer transactions.
Overseeing the daily activities of the support team members.
Ensuring inventory accuracy, cycle counts, and proper handling of raw materials.
Coordinating the delivery of materials with internal teams.
Serving as the primary point of contact for customers and affiliates.
Ensuring customer accounts remain up-to-date and adhere to company standards.
Maintain proper records of operational services, preparing invoices to customers.
Prepare monthly reports for KPI
Maintain a high level of good housekeeping practices
Ad hoc jobs as required.Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Kontak Recruitment