Job Description

Qualification:

• Matric
• Logistics or Supply Chain Qualification

Requirements:

• 2 Years experience in similar warehouse management/ supervisory role.
• Experience in warehouse operations environment
• Experience in food packaging is advantageous
• Proven dispatch and service environment
• Experience in WMS, inventory systems and MS Office is essential

Duties:

• Dispatch (Outbound) - The management of the dispatching department to achieve OTD (On time deliveries).
• Receiving & Storage (Inbound) - The management of the receiving department and its processes that include supplier quality management, data processing, labelling, safe packing, and storage.
• Internal stock transfers - Manage all internal stock transfer requirements between regional warehouses.
• Stock returns and credits notes - ensure correct internal processes relating to returned stock and credit notes.
• Internal damaged stock and factory faults - escalations and resolutions.
• Inventory Management - Leading all stock count requirements for the warehouse. Ensure no losses are sustained.
• Stock level management - Monitoring of stock and consumable levels, procurement escalations for replenishment.
• In-house production - Work in conjunction with the production and sales team relating to orders and fulfillment.
• Third party service providers - Maintain long-lasting and mutually beneficial relationships with all service providers.
• Customer queries/complaints - Managing all internal and external queries and resolving.
• Inventory paperwork - Manage all data capturing and document generation.
• Safety and Risk - To ensure compliance to all relevant safety and risk policies and procedures within the workplace.
• Asset management - To safely store and verify that all assets are counted for and are in place.
• Maintain filing / records - Managing the recording and storing of all documentation.
• Security - Manage and oversee relevant security measures, system and processes were applicable.
• Payroll - Leave management, flexi staff payment reconciliations, payment requests, and contracts management.
• Staff Management and performance - proactively monitor the performance of the team through oversight of daily outputs.
• Training & Development - Monitor and coordinate team operational training requirements.
• HR Management - Manage all team HR-related issues / requirements, with guidance from HR.
• Policies, processes, and procedures - Ensure that work performed by the team remains compliant will all policies.
• Submission of Monthly reports - The submission of reports as per requirements

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