Job Description

ROLE DESCRIPTION:

• The Warehouse Manager will be responsible for managing warehouse operations within their warehouse. These operations include stock management, team management, health & safety, and cost management. Your goal will be to increase operational efficiency, stock-on-hand accuracy, client confidence, team welfare and growth, and ensure a safe operating environment.

KEY PERFORMANCE AREAS:

• Warehouse Management (including Housekeeping & Administration)
• Team Management
• Stock Management
• Cost Management
• Health & Safety Management

KEY PERFORMANCE RESPONSIBILITIES:

• Warehouse Management (including Housekeeping & Administration)

• Responsible for the overall performance of the warehouse.
• Ensure detailed and timely communication (verbal & written) to all internal and external stakeholders as required.
• Ensure correct warehouse processes are being followed.
• Ensure accurate warehouse space planning. (planogram)
• Ensure Materials Handling Equipment is serviced, and in good working order. Fuel is available where required.
• Ensure the warehouse is clean and clear of debris at all times.
• Ensure waste disposal is arranged and skip swap-outs are executed in line with prearranged costs.
• Ensure racking is correctly labelled.
• Team Management

• Ensure the warehouse is fully staffed according to the approved organizational structure.
• Continuous motivation and training of staff.
• Staff performance management and reviews.
• Time management including the checking of daily clocking on EDMA.
• Human Resources related matters.
• Stock Management

• Ensure stock accuracy at all times by managing the receiving, put away, picking and dispatch process.
• Conducting stock on-hand counts according to the provided schedule.
• Investigate all stock on hand queries.
• Cost Management

• Ensure that all warehouse costs are constantly monitored and controlled.
• Manage petty cash.
• Waste Bins, overtime, casual labour, maintenance & professional inspections etc.
• Health & Safety Management

• Ensure the warehouse is compliant with all health and safety standards.
• Conduct weekly/monthly/ad hoc inspections/audits timeously.
• Maintain and ensure the Health & Safety file as well as the electronic Mango System are up to date at all times.
• Log all incident reports on Mango.
• Investigate all warehouse-related incidents.

NOTES:

• No job description can be all-embracing. Associated duties that can be reasonably considered form part of the job responsibilities. In addition, an employee may be allocated to other temporary duties provided these are in keeping with his/her status and experience and are within his/her capabilities to manage.

QUALIFICATIONS & EXPERIENCE:

• Grade 12 or equivalent NQF.
• National Diploma and/or tertiary qualification in Logistics & Warehouse Management or related equivalent.
• Minimum 5 years of warehouse and team management experience.
• Proficient in Microsoft Office products (Excel and Word) & Google Workspace.

SKILLS & ATTRIBUTES:

• Managerial and organizational skills and abilities.
• Leadership and motivational skills
• Exceptional communication skills, (verbal & written)
• Good Knowledge of the safety and legal procedures for warehousing operations.

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