Warranty Specialist In Mokopane

Potgietersrus, Limpopo, South Africa

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Roles and Responsibilities

Perform research on warranties concerns, prepare / customize warranty papers for work.
Review all warranty claims, administer and submit for warranty approval.
Monitor repair order completion for authorization as per warranty requirement
Assist various departments and fulfill all warranty requirements.
Monitor all customer inquiries and requests on warranty issues.
Supervise all information, update database and prepare required supporting documents.
Ensure customer satisfaction and ensure compliance to all warranty specifications.
Evaluate databases and complete all data entry for warranty claims and filings.
Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
Monitor defective products and withdraw specific batch of products if required.
Manage all warranty claim submission, resubmit claims if required and ensure appropriate action is completed.
Coordinate with account departments and settle all warranty claims.
Prepare documents for all warranty audits as per OEM recommendation
Manage and upkeep of a warranty parts store in line with OEM manufacturers specification
Maintain records of customer details and warrantor references.

Qualification and Experience

Job Type: Full-time Salary: From R18,000.00 per month

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