Job Description

The Workplace Coordinator is responsible for implementing strategies to ensure effective learner workplace management, leading to high retention and improved absorption rates by host entities. This role ensures compliance with policies, practices, processes, and procedures related to learner recruitment and workplace management.QualificationsDiploma/Degree in Human Resources Management or equivalent
Project Management Certificate (advantageous)
Advanced knowledge of MS Office
Minimum of 1 year experience in a learnership environment
At least 3 years' experience in workplace placementExperienceMinimum of 1 year experience in a learnership environment
At least 3 years' experience in workplace placementResponsibilities

• Capture and file learner details from application through to post-placement tracking
• Maintain accurate host information and databases
• Ensure compliant use of LMS and document management systems, including Google Drive
• Adhere to document safety, quality, and reporting requirements
• Allocate resources and ensure learners have necessary tools and equipment
• Verify that host employers meet Occupational Health and Safety (OHS) requirements
• Conduct learner assessments and interviews for appropriate placement
• Track learners at host employers and ensure suitable working environments
• Coordinate with venue supervisors on attendance, tracking, and safety
• Facilitate learner management and handle HR issues or emergencies
• Act as a liaison between learners and host employers
• Address learner challenges, accommodate disabilities, and ensure wellness
• Manage an Academy Alumni program and support learners in finding permanent employment

MENTORING & COACHING

• Conduct one-on-one sessions with learners as needed
• Review and assess learner progress
• Ensure accurate attendance records and report issues to project coordinators
• Maintain confidentiality and adhere to professional standards

STAKEHOLDER ENGAGEMENT

• Build and maintain relationships with internal and external stakeholders
• Attend meetings and actively promote the organization in the community
• Manage relationships with key community stakeholders and recruitment platforms

REPORTING

• Report on learner workplace management and maintain accurate records
• Submit detailed weekly and monthly reports

OtherREF: LDAD16082024-1

West Coast Personnel