Workshop Manager / Service Manager
Johannesburg, Gauteng, South Africa
Job Description
Are you passionate about off-road bikes and ready to lead a dynamic team? Join us as a Workshop Manager and oversee the daily operations of our busy workshop. Your key responsibilities will include managing a team of skilled mechanics, delivering exceptional customer service, and ensuring workshop efficiency. As the technical and operational leader, you will drive performance with a focus on quality and customer satisfaction.Key Responsibilities:
- Lead and manage a team of skilled mechanics
- Ensure excellent customer service and satisfaction
- Oversee workshop efficiency and performance
- Drive quality standards and operational excellence
- Experience: 3-5 years in workshop management, ideally in the off-road or motorcycle industry, or experience riding off-road bikes as a hobby
- Technical Expertise: Strong knowledge of off-road bike maintenance, repair, and tuning
- Leadership Skills: Proven ability to manage and motivate a team, with a track record of improving performance
- Customer Service: Excellent communication skills with a customer-first mindset
- Organizational Skills: Strong multitasking abilities, able to prioritize jobs and manage time effectively
- Problem-Solving: Analytical thinker with the ability to troubleshoot complex mechanical issues
- IT Skills: Familiar with workshop management software and reporting tools
- Health & Safety: Understanding of workplace safety practices and regulations
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Job Detail
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Job IdJD1392348
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned