Job Description

Ctrack and YES Collaborate to Empower South African YouthCtrack, in partnership with Youth Employment Service (YES), is committed to creating diverse workplace opportunities for young individuals. Our joint efforts aim to reduce unemployment rates and empower South African youth by equipping them with essential skills and providing meaningful workplace experiences. These initiatives significantly enhance their prospects of securing long-term employment.Why Choose Ctrack?At Ctrack, our vision extends beyond the present. We focus on anticipating the future, predicting trends, and staying ahead of the curve. By joining our team, you'll be part of an organization that thrives on innovation, embraces challenges, and shapes the landscape of tomorrow.Who can apply?

• Unemployed youth who have not previously participated in the Yes4Youth initiative.
• Aged between 18 and 29
• Must be a South African citizen.
• Must reside close to the workplace area
• Must not have a criminal record.
• Must be able to start employment on 1 May 2025.
• Highest Qualification to be Grade 12
• Qualifications aligned to the position would be an advantage

Duration?12-monthsHow much will you earn?R5000 stipend monthlyResponsibilities:

• Request Handling:

• Receive new installation requests from the New Business and Contracts Department.
• Handle calls and emails from customers requesting repairs, de-installations, and re-installations of their units.
• Provide assistance to customers to ensure query resolution.
• Scheduling and Coordination:

• Efficiently schedule all customer requests to optimise Technicians' time and knowledge.
• Ensure 100% of jobs are allocated to technicians using internal systems.
• Liaise with the control room to test customer vehicles when required.
• Monitoring and Logging:

• Consistently monitor the progress of all calls logged and scheduled.
• Ensure all information is accurately logged or processed on the in-house systems.
• Administrative Duties:

• Check warranties and follow up on worksheets to ensure accurate invoicing.
• Complete all office administration tasks efficiently.
• Adhere strictly to all Departmental and Company Policies, Procedures, and SOPs.
• Additional Responsibilities:

• Complete any other tasks or duties as reasonably expected by management.

Closing Date: 25 April 2025 at 16:00

Ctrack