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Job Summary: The Real Time Analyst is responsible for monitoring and analyzing real me contact center performance to ensure service level targets…
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Specialist Solutions Architect, Amazon Connect , EMEA Specialist Solutions Architect Team Amazon Web Services Cape Town, WC, ZA Mar 23, 2025
Experience in IT development or implementation/consulting in the software or Internet industries Experience in Contact Center Technologies/CCaaS, or building integrations across WFM,…
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Job DescriptionWorkforce SupervisorThe workforce management supervisor is responsible for the daily operational oversight of a workforce management team. The workforce management supervisor…
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What being part of the Sigma Family means for you:Universal Control Lead UK BPOAs the Universal Control Lead, you will lead and…
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Key Responsibilities: Schedule Attendance: Ensure team attendance aligns with the provided schedule, promoting a healthy work life balance. Schedule Adherence: Encourage adherence…
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Job Title: Senior Operations ManagerJob Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or…
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Structural InformationJob number: 10006631Job title: Tech Officer: Core Network Field OpsJob grade: OP1Group/ BU: OpenserveDivision: OpenserveSpan of control: 0Reports to: ManagementREM Functional…
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About the role:We are looking for an individual to effectively manage the Daily Operations, Team Managers and Agents that is responsible for…
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Key Responsibilities: Ensuring that monthly sales targets and KPI's are met by managing the portfolio to achieve the team's & shifts targets…
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Structural InformationJob number: 10006631Job title: Tech Officer: Core Network Field OpsJob grade: OP1Group/ BU: OpenserveDivision: OpenserveSpan of control: 0Reports to: ManagementREM Functional…
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About the role:We are looking for an individual to effectively manage the Daily Operations, Team Managers and Agents that is responsible for…
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Assignee Clerk Port ElizabethJob SummaryA specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service oriented Assignee Clerk…
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Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous…
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Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous…
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Field Technician (CPM) (South County) Bidvest facilities management Johannesburg, Gauteng Nov 15, 2024
\ ROLE PURPOSEMaintaining the Site Maintenance on Vodacom sites as per the required Scope of Work as specified by the Customer. Drive…
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Forecasting & Scheduling Analyst (BPO/Call Center) Black Pen Recruitment Cape Town, Western Cape Nov 15, 2024
\ \ About the job Forecasting & Scheduling Analyst (BPO/Call Center)Our clients team has a vast in depth knowledge gained from years…
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Field Technician (Vandalism) (South County) Bidvest facilities management Johannesburg, Gauteng Nov 14, 2024
\ ROLE PURPOSE Maintaining the Site Maintenance on Vodacom sites as per the required Scope of Work as specified by the Customer.…
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SUMMARY: Logistics Officer in the Mining Division Harmony Gold Mine Waste Solutions OrkneyPOSITION INFO: The suitable candidates main responsibilities and duties include,…
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Job Summary The suitable candidates main responsibilities and duties include, but are not limited to, the following: Managing of fleet, Firearms and…
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A bit more about the Opportunity...:What Your Day to Day will Look Like:\\xf0\\x9f\\x8e\\xafYou will manage the Planning team within the Sigma estate…
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